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Update Your Amazon.com Shipping Address

Please note that we have not moved. This is just a minor adjustment to your address format at Amazon.com ONLY. The steps below are to be done prior to placing an order. If you wish to update the shipping address for an order you have already placed, follow these steps.

Please note that we've only been informed of this change at Amazon.com. Do not change your Shipping Address at other websites if you already use a format that works.

Amazon has made some changes in the way their shipping department reads and processes your Shipping Address. As a result, they will inadvertently omit a crucial part of your address (the BLDG#115) which will cause your package to be delayed with their own regular shippers (e.g. Lasership).

We're not waiting for them to correct their unintentional error. We have identified a suitable method to update your address which will ensure fast processing and trouble-free delivery.

The steps below will guide you from start to finish.

Step 1

Go to www.amazon.com and click Sign In.

Step 2

Enter your Amazon.com credentials and click Sign in using our secure server.

Step 3

Click the Your Account link as shown below:

Step 4

Scroll down to the Settings section, then click Manage Address Book

Step 5

Click the Edit button under your current Web Source Shipping Address and change the format of Address Line 2 following the example shown. Pay attention to the spaces. e.g. if your Account Number is JCA 720, then your Address Line 2 will be: BLDG 115 JCA 720

Click Save & Continue.

Step 6

You may receive a prompt from Amazon to keep their suggested address. You must select your Original Address. Then click Save & Continue. Ensure you always use this updated Shipping Address during Checkout.

This update does not affect any orders that have already been placed. Click Here for instructions on updating your shipping address for existing orders.